Yith
Core Features of YITH Live Chat Premium
- Real-Time Communication: Engage with your website visitors instantly through live chat.
- Unlimited Chats: Handle multiple chat sessions simultaneously without any restrictions.
- Chat History: Access previous chat conversations for reference and better customer support.
- Customizable Chat Box: Personalize the appearance of the chat box to match your website’s design.
- Offline Messages: Allow visitors to leave messages when you are not online, ensuring no query goes unanswered.
- File Sharing: Exchange files and documents directly through the chat interface.
- Operator Management: Assign multiple operators to manage chats and distribute workload efficiently.
- Visitor Tracking: Monitor visitor activity on your website to initiate proactive chats.
- Multi-Language Support: Communicate with visitors in their preferred language with multilingual support.
- Chat Rating: Collect feedback from visitors on their chat experience to improve service quality.
- Integration with WooCommerce: Seamlessly integrate with WooCommerce to assist customers with their shopping queries.
- Customizable Availability: Set your availability status to manage when you can accept chats.
- Sound Notifications: Receive audio alerts for incoming chats to ensure timely responses.
- Analytics and Reports: Access detailed reports and analytics to evaluate chat performance and customer satisfaction.
