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Version 3.1.0
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With SupportCandy EDD Integration, we seamlessly merge Easy Digital Downloads with our support system. This plugin, a boon for digital entrepreneurs, ensures efficient ticket management for product-related queries. As users, we relish the streamlined, intuitive interface, enhancing our customer support experience. Dive into a world where support and sales coalesce, creating a harmonious digital ecosystem.

How to download SupportCandy EDD Integration

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Already included languages : EN, DE, ES, IR, FR, IL, HU, IT, BE, NL, PL, BR, PT, RU, SE, TR, CN, TW

We are not affiliated with SupportCandy EDD Integration nor its developers or owners. Please read the full disclaimer in footer.

HOW IT WORKS

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Core Features of SupportCandy EDD Integration

  • Easy Digital Downloads (EDD) Integration: Seamlessly integrates with the EDD plugin to manage support tickets related to digital products.
  • Automatic Ticket Creation: Automatically creates support tickets when a customer makes a purchase through EDD.
  • Customer Portal: Provides a dedicated portal for customers to view and manage their support tickets related to EDD purchases.
  • Product-Specific Support: Allows customers to select specific products for which they need support, ensuring more accurate ticket handling.
  • Order Details in Tickets: Includes relevant order details within support tickets for better context and faster resolution.
  • Customizable Ticket Fields: Offers customizable fields to capture additional information specific to EDD products.
  • Priority Support Handling: Enables prioritization of support tickets based on product type or customer status.
  • Integration with EDD Licensing: Supports integration with EDD Licensing to manage support for licensed products.
  • Notification System: Sends notifications to customers and support agents about ticket updates and resolutions.
  • Reporting and Analytics: Provides insights and reports on support ticket trends and performance related to EDD products.

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