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Version 1.1.3
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With the WS Form Zendesk plugin, we, as users, can seamlessly integrate our WordPress forms with Zendesk. This tool, laden with features, allows us to automatically create tickets, ensuring efficient customer support. Embrace this synergy, enhance your workflow, and transform your support experience with ease. It's a game-changer for those seeking streamlined operations.

How to download WS Form Zendesk

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We are not affiliated with WS Form Zendesk nor its developers or owners. Please read the full disclaimer in footer.

HOW IT WORKS

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Core Features of WS Form Zendesk

  • Seamless Integration: Easily connect your WordPress forms with Zendesk to streamline support ticket creation.
  • Custom Field Mapping: Map form fields to Zendesk ticket fields to ensure accurate data transfer.
  • Conditional Logic: Use advanced conditional logic to control when and how tickets are created in Zendesk.
  • Real-Time Updates: Automatically update Zendesk tickets with form submissions in real-time.
  • Multi-Form Support: Connect multiple forms to different Zendesk accounts or departments.
  • Secure Data Handling: Ensure data security with encrypted data transfer between WordPress and Zendesk.
  • Customizable Notifications: Set up email notifications for both users and support agents upon ticket creation.
  • Easy Setup: User-friendly interface for quick and easy setup without coding knowledge.
  • Detailed Documentation: Access comprehensive guides and support for troubleshooting and advanced configurations.

List of improvements in WS Form Zendesk version 1.1.3

  • = 1.1.3 10/26/2023 =
  • Bug Fix: Assignee and Group mappings
  • = 1.1.2 09/11/2023 =
  • Added: Improved error handling
  • = 1.1.1 07/19/2023 =
  • Added: Support for select, checkbox and radio fields being mapped to string custom fields
  • = 1.1.0 07/18/2023 =
  • Added: Support for custom fields (If upgrading, please disconnect and reconnect ZenDesk to establish required scopes)
  • = 1.0.1 09/02/2020 =
  • Added: Unique field mapping
  • = 1.0.0 10/11/2019 =
  • Initial release.
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