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Download SupportCandy Agentgroup v3.0.6

Plugins > SupportCandy SupportCandy
Automatic updates Yes
Version 3.0.6
Updated on
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Agentgroup
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With SupportCandy Agentgroup, we, as users, can effortlessly manage support agents by organizing them into distinct groups. This plugin, designed for simplicity, enhances our workflow, ensuring efficient ticket handling. By categorizing agents, we streamline communication, reduce chaos, and boost productivity. Dive into a seamless support experience, where order reigns supreme, and chaos is banished.

How to download SupportCandy Agentgroup

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Already included languages : EN, DE, ES, IR, FR, IL, HU, IT, BE, NL, PL, BR, PT, RU, SE, TR, CN, TW

We are not affiliated with SupportCandy Agentgroup nor its developers or owners. Please read the full disclaimer in footer.

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Core Features of SupportCandy Agentgroup

  • Agent Group Management: Create and manage groups of support agents for better organization and task distribution.
  • Custom Group Permissions: Assign specific permissions to different agent groups to control access and capabilities.
  • Group-Based Ticket Assignment: Automatically assign tickets to specific agent groups based on predefined criteria.
  • Improved Collaboration: Facilitate better collaboration among agents within the same group for efficient ticket resolution.
  • Enhanced Reporting: Generate reports based on agent group performance to analyze productivity and efficiency.
  • Priority Management: Set priorities for different agent groups to ensure critical issues are addressed promptly.
  • Customizable Notifications: Configure notifications for agent groups to keep them informed about ticket updates and changes.
  • Integration with SupportCandy: Seamless integration with the SupportCandy plugin for enhanced functionality and support management.
Other versions Date Download
Download SupportCandy Agentgroup 3.0.4 22/12/2024 Join Now

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