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Download SupportCandy Assign Agent Rules v3.0.7

Plugins > SupportCandy SupportCandy
Automatic updates Yes
Version 3.0.7
Updated on
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Assign Agent Rules
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With the SupportCandy Assign Agent Rules plugin, we effortlessly streamline our support process. We, as users, can define unique rules to automatically assign agents, ensuring prompt responses. This tool, with its user-friendly interface, empowers us to enhance efficiency, reduce response time, and elevate customer satisfaction. Dive in, and transform your support experience!

How to download SupportCandy Assign Agent Rules

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Already included languages : EN, DE, ES, IR, FR, HU, IT, BE, NL, PL, BR, PT, RU, SE, TR, CN, TW, IL

We are not affiliated with SupportCandy Assign Agent Rules nor its developers or owners. Please read the full disclaimer in footer.

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Core Features of SupportCandy Assign Agent Rules

  • Automatic Agent Assignment: Automatically assign support tickets to agents based on predefined rules.
  • Customizable Rules: Create and customize rules for ticket assignment using various conditions and criteria.
  • Priority-Based Assignment: Assign tickets to agents based on ticket priority levels.
  • Round-Robin Assignment: Distribute tickets evenly among available agents using a round-robin method.
  • Skill-Based Assignment: Assign tickets to agents based on their skills and expertise.
  • Department-Based Assignment: Route tickets to specific departments for more efficient handling.
  • Agent Availability: Consider agent availability and workload when assigning tickets.
  • Time-Based Rules: Set rules that trigger ticket assignment based on specific time frames or schedules.
  • Custom Fields Support: Use custom fields in rules to refine ticket assignment processes.
  • Integration with Other Plugins: Seamless integration with other WordPress plugins for enhanced functionality.
Other versions Date Download
Download SupportCandy Assign Agent Rules 3.0.5 12/12/2023 Join Now

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