Download SupportCandy Satisfaction Survey v3.1.4

Core Features of SupportCandy Satisfaction Survey

• Survey Creation: Easily create satisfaction surveys to gather feedback from your customers.
• Customizable Questions: Design your own questions to tailor the survey to your specific needs.
• Multiple Question Types: Use different types of questions such as multiple choice, rating scales, and open-ended questions.
• Automated Surveys: Automatically send surveys to customers after ticket resolution or other trigger events.
• Response Tracking: Track survey responses and view results in an organized manner.
• Integration with Support Tickets: Seamlessly integrate surveys with your support ticket system to enhance customer service.
• Reporting and Analytics: Generate reports and analyze survey data to gain insights into customer satisfaction.
• Email Notifications: Receive email notifications for new survey responses.
• Multi-language Support: Create surveys in multiple languages to cater to a diverse customer base.
• Mobile-Friendly Design: Ensure surveys are accessible and easy to complete on mobile devices.