Download SupportCandy Workflows v3.0.6

Core Features of SupportCandy Workflows

• Automated Ticket Actions: Automatically perform actions on tickets based on specific conditions.
• Custom Triggers: Define custom triggers to initiate workflows when certain events occur.
• Conditional Logic: Use conditional logic to create complex workflows with multiple conditions.
• Email Notifications: Send automated email notifications to agents and customers based on workflow actions.
• Time-Based Actions: Schedule actions to occur after a specified time period.
• Integration with Other Plugins: Seamlessly integrate with other SupportCandy add-ons and third-party plugins.
• User-Friendly Interface: Easy-to-use interface for creating and managing workflows without coding.
• Customizable Actions: Customize actions such as changing ticket status, assigning agents, and more.
• Logging and Tracking: Keep track of workflow executions and logs for auditing purposes.
• Scalable and Flexible: Designed to handle workflows of varying complexity and scale.