Download SupportCandy Email Piping v3.2.4

Core Features of SupportCandy Email Piping

• Email Piping: Convert incoming emails into support tickets.
• Automatic Ticket Creation: Automatically create tickets from emails sent to a specified email address.
• Reply via Email: Allow users to reply to tickets directly from their email client.
• Custom Email Address: Use a custom email address for piping, such as [email protected].
• Multiple Email Accounts: Support for multiple email accounts for different departments or purposes.
• IMAP/POP3 Support: Compatible with both IMAP and POP3 email protocols.
• Attachment Handling: Automatically handle email attachments and add them to the ticket.
• Spam Filtering: Filter out spam emails to prevent unnecessary ticket creation.
• Email Parsing: Parse email content to extract relevant information for the ticket.
• Notification Management: Send notifications to agents and users when a ticket is created or updated via email.
• Customizable Email Templates: Customize the email templates used for notifications and replies.
• Security: Secure email communication with SSL/TLS encryption.