Download Support Ticket System – WooCommerce v17.8

Core Features of Support Ticket System – WooCommerce

• Seamless Integration: Integrates directly with WooCommerce for a streamlined experience.
• Ticket Management: Allows customers to create and manage support tickets easily.
• Email Notifications: Sends automatic email notifications for new tickets and responses.
• Customizable Ticket Fields: Offers the ability to customize ticket fields to suit your business needs.
• Role-Based Access: Provides different access levels for administrators, agents, and customers.
• File Attachments: Supports file attachments for tickets to facilitate better communication.
• Responsive Design: Ensures the ticket system is accessible on all devices.
• Priority and Status Management: Allows setting priorities and statuses for better ticket organization.
• Customer Portal: Offers a dedicated portal for customers to view and manage their tickets.
• Agent Assignment: Enables automatic or manual assignment of tickets to support agents.
• Reporting and Analytics: Provides insights into ticket trends and agent performance.
• Multilingual Support: Compatible with multiple languages for global customer support.
• GDPR Compliance: Ensures customer data is handled in compliance with GDPR regulations.