Télécharger Fluent Support Pro v1.9.0

Quoi de neuf (Journal des modifications - Changelog) dans Fluent Support Pro version 1.9.0

• = 1.9.0 (Date: May 28, 2025) =
• Added: Integration with Fluent Community. (Pro)
• Added: Informational replies on admin ticket responses.
• Added: Help Scout, Freshdesk & Zendesk Ticket Migration Now Available in Free Version.
• Improved: Internal note functionality now works for closed tickets.
• Improved: Responses in closed tickets can now be edited.
• Fixed: Error message shown for the Priority field when the Product is required in the customer portal.
• Fixed: Fatal error triggered by the Share Essentials weekly cron job.
• Fixed: Customer responses not displaying in agent response stats within agent reports.
• Fixed: Incorrect ticket response count shown in today’s stats.
• Fixed: Broken media upload CSS in the page editor caused by the [fluent_support_admin_portal] shortcode.
• Fixed: « Waiting For Reply » filter not working in advanced filtering.
• Fixed: Responsive issues in the Agent Portal.
• = 1.8.8 (Date: Apr 22, 2025) =
• Fixed: Ticket status was not displaying correctly on the ticket view page in the customer portal.
• Fixed: File types, quantity limits, and file sizes were not displaying correctly in the customer portal.
• Fixed: Missing translations in the customer portal.
• Fixed: Changes to ticket form configurations were not reflecting in the customer portal.
• Fixed: Removed unnecessary API call on the customer portal page.
• Fixed: Custom field not updating correctly via REST API.
• Fixed: Issue with Fluent Form and Fluent CRM integration.
• Fixed: Issues with updating actions in the workflow.
• Fixed: Issue with conflicting forms in the customer portal’s registration and password reset process.
• = 1.8.7 (Date: Mar 20, 2025) =
• Improvement: Enhanced and refined the Customer Portal UI/UX.
• Improvement: New block editor for the updated Customer Portal layout.
• Improvement: Resume options for incomplete Freshdesk ticket migrations.
• Fixed: Images pasted directly are deleted after some time.
• Fixed: Unable to edit customers with no name in the customer list.
• Fixed: Attachment issue when creating a ticket from Fluent Forms.
• Fixed: Issue with unchecking agent permissions.
• Fixed: Missing option to delete custom fields during creation.
• Fixed: Creating an action in a workflow also creates a duplicate action.
• Fixed: Advanced filter does not work when a multi-select option is selected.
• Fixed: Unable to assign users to a new business box if the current one is restricted to agents.
• Fixed: Product not displaying in WooCommerce widget.
• Fixed: Conditional logic for custom fields not working properly when creating a ticket from the admin portal.
• Fixed: Direct copy-paste of images was not functioning properly in multisite.
• = 1.8.6 (Date: Feb 28, 2025) =
• Fixed: Textdomain Consistency: Standardized all translation string textdomains across the plugin for better internationalization support.
• Fixed: Enhanced Security: Implemented proper data escaping and improve overall plugin security.
• Fixed: Media Protection: Reinforced security measures for attachment uploads by restricting direct access to image directories and implementing proper file path validation.
• = 1.8.5 (Date: Dec 26, 2024) =
• Added: Agent Time Tracking (Pro)
• Added: Saved search (Pro)
• Added: Keyboard Shortcuts
• Fixed: Issue where the Customer Portal’s rich text editor reverted to a basic editor upon reload.
• Fixed: Recaptcha functionality issue in the Customer Portal.
• Fixed: WorkFlow action sequence title issue.
• Fixed: Issue where embedded content appeared in preformatted form in the reply message after reloading.